TNS exit surveys help clients identify key issues that cause voluntary turnover and suggests implementation strategies to increase retention. We provide a standardized exit survey but can also create a custom survey designed specifically for your work environment. Exit surveys may be administered online, on paper, or by telephone. When the results come in, our consultants will work with your organization to help you understand the issues that cause valued employees to leave.

High voluntary turnover has equally high costs. When left unchecked, it reduces productivity, efficiency, and morale; ultimately impacting customer satisfaction and the bottom-line. Given these cost considerations, exit surveys yield a significant return on investment. By proactively researching the reasons why employees leave, organizations can gain actionable results to create targeted turnover solutions. At TNS Employee Insights, exit surveys are designed to do just that.

Benefits:

• Improve employee retention and decrease turnover
• Identify the root causes of turnover by business segment
• Increase the objectivity of your process with nonpartisan, third-party vendor
• Gain in-depth analysis with historical data through online Ad Hoc Report Builder
• Hold managers accountable for causes of turnover
• Link exit survey data to employee survey results to determine how employee engagement is impacting turnover

Features:

• Detailed reporting available online at sub-unit levels (departmental, store, job, function, etc)
• Research-based validated survey item bankt
• Normative benchmark data to compare your results with other organizations
• Online action planning to help managers and supervisors retain their most productive employees

Turn Insights into Action

Our action planning tool facilitates the development of action plans to improve retention and maintain your competitive advantage. Establishing an ongoing system to track reasons for employee turnover, and then developing action plans to address them, can help make the most of your exit surveys. The online action planning tool gives you a central place to create, sort, and view action plans related to the exit survey. This allows you to hold managers accountable for timely action plan implementation, ensuring that you maximize the value of your exit survey.

For more information on Exit Surveys and Employee Exit Surveys please contact us by clicking here.